Extra Cost

This link is only used to pay extra costs. (E.g product price difference, additional delivery fee, etc.) Please do not pay for this product without contacting us. 

Please also note that the freight charges for remote areas are the actual logistics costs incurred, no coupons or discount can be used.

Order Dispatch

All orders placed by midday between Monday to Friday will be dispatched within 24 - 48 hours (excluding public holidays). You will receive a confirmation email once your item has been shipped, which will contain your tracking number. Any items not received within 20 days of receiving the tracking link should be reported to us by email for us to investigate.

Standard Delivery

All standard delivery items typically arrive within 3 – 7 working days after dispatch.

Delivery Pricing

Delivery to UK mainland addresses is £4.95 for all of the products available on the H&O Direct website. Express delivery option is available as an optional extra for orders required sooner.

* There is an additional delivery surcharge to the following areas (subject to change):
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: DG, EH, FK, G, KA (1-26, 29, 30), KY, ML, PA (1-19), DD, PH, AB, IV, KW (1-14), PH (19-40, 49, 50).

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